The RESPONSIBLE for the processing of data collected through this Website is KALLUSTRY SPAIN, S.L., with registered office at Calle Murcia 3, Adeje, C.P 38670, Tenerife – España, and NIF B16859449.

The USER can directly contact KALLÚ regarding this privacy policy at the email address info@kallu.es.

KALLUSTRY SPAIN, S.L. is registered in the Registro Mercantil of Santa Cruz de Tenerife, in Tomo 3753, Folio 116, Sheet TF-66755.

The personal data collected through the various forms on our website are identifying data that in no case are considered special categories of data. The fields in the different website forms marked as mandatory must be filled in order to process your request.

The legal basis for the processing of personal data is consent. KALLUSTRY SPAIN, S.L. is committed to obtaining the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes. The User will have the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, the withdrawal of consent will not condition the use of the Website. In cases where the User must or may provide their data through forms to make inquiries, request information, or for reasons related to the content of the Website, they will be informed in case the completion of any of them is mandatory because they are essential for the correct development of the operation carried out.

KALLÚ will process the personal data collected for the following purposes and legal basis (legal basis for the processing of your data):

4.1. Purchasing KALLÚ products: In case of purchasing any product, your data will be processed:

- To maintain the business relationship, as well as the management, administration, information, provision, and improvement of the service.

- For sending commercial communications based on legitimate interest, unless you oppose it at any time.

4.2. Segmentation for commercial purposes: 

In case you have consented to -the sending of commercial communications-, such segmentation will allow them to be in line with the interests you have shown during your browsing.

We remind you that you are entitled to oppose such segmentation for commercial purposes at any time.

4.3. Send commercial communications: 

If you have not contracted any of KALLÚ's products and/or services, and provided that we have your informed, free, specific, and unequivocal consent, we will process your data in order to send you commercial communications or contact you by phone to offer our products and/or services, with said consent being the legitimizing legal basis for the processing.

In any case, you have the right to withdraw the consent given and/or object to the sending of commercial communications at any time.

4.4. In case you use any contact form or send an email: To provide you with the information you request, based on KALLÚ's legitimate interest in addressing your information request.

The personal data you provide to us will be kept for as long as our contractual or business relationship is maintained, and once it is terminated, for the period of prescription of the actions that may arise from the product/service contracted by the user, as well as for the time necessary to comply with legal obligations.

The data will be transferred to companies within the KALLUSTRY SPAIN, S.L. group and to those that are necessary by legal obligation.

Any USER may request the exercise of the following rights:

• Right of access: The User shall have the right to obtain confirmation as to whether or not personal data concerning him or her are being processed.
• Right to rectification: The User shall have the right to obtain the rectification of inaccurate personal data concerning him or her or to have incomplete personal data completed.
• Right to erasure: The User shall have the right to obtain the erasure of personal data concerning him or her when the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
• Right to restriction of processing: The User may request the restriction of processing of his or her personal data, in which case we would only retain them for the exercise or defense of legal claims.
• Right to data portability: You may request that your automated personal data be transferred or conveyed to any other company you designate in a structured, intelligible, and automated format.
• Right to withdraw consent: You shall have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
• Right to object: The User shall have the right to object to the processing of his or her data.

Complaints to the supervisory authority:

If the User believes that there is a problem or infringement of current regulations in the way their personal data are being processed, they shall have the right to effective judicial protection and to lodge a complaint with a supervisory authority, in particular, in the Member State of their habitual residence, place of work, or place of the alleged infringement. In Spain, the supervisory authority is the Spanish Data Protection Agency: (https://www.aepd.es/).

In order to ensure the security of your personal data, please be informed that all necessary technical and organizational measures have been adopted to guarantee the security of the personal data provided.

All of this is aimed at preventing their alteration, loss, and/or unauthorized processing or access, as required by regulations.

It is important that you inform us whenever there is a modification of your personal data so that we can keep them updated.

If you do not provide us with your data or do so incorrectly or incompletely, we will not be able to process your request, making it impossible to provide you with the requested information or carry out the contracting and/or provision of services.

The RESPONSIBLE may change this Policy at any time, informing about the date it was last updated. If there have been significant changes, attempts will be made to alert the USER whenever possible.